1. OS version? (eg: Windows 98) - Windows XP SP2
2. What firewalls you have? - Zonelabs Basic
3. How much ram? - 2GB
4. Hard Disk space available? - 18GB
5. Connection type? (eg: dialup, broadband, cable, etc.) 1mb broadband
6. Modem & router brand name & model numbers? - router: Philips SNA6500 (direct connection through my ethernet)
7. Where are you trying to connect from (house, appartment complex, school, student accomodation, work, etc.)? My home
8. What version of LimeWire (LW) & Java do you have? (Go to LW's menu Help>About LW...) Will show both LW & Java version. Java Version - 1.6.0. Limewire version 4.12.6 pro
9. Who is your ISP provider (Internet Service Provider)? Orange Broadband
10. Do this simple test for us. Using your browser go here: http://www3.limewire.com:6346/ The page should say 'Your test worked!'. What happens when you go there? it says "your Test Worked" in big bold letters...
11. Are you sharing the connection with other computers or p2p sharing programs? If yes, please give details of set up. the laptop doesn't use P2P
12. Is this a your 1st try at LW or is this a new problem with an experienced user. 6 year user
13. Do you see a brick wall in front of the blue world icon at the bottom of LW's interface? yes but i don't get problems from here....just a brick wall.