When I got sharepro360, I did not know it was a 'fake'. I had always had problems getting Sharepro up before, but now with my new computer...it never comes up. I decided, after no response from technical support, to download limewire but it has the same problems. I've uninstalled and reinstalled a couple times and check my version of Javascript and made sure it was installed properly. I cannot get it to come up. What is wrong?