Thats weird. The same day I posted that 'help', I decided to delete all my music download programs, clear my cache and verify my Java was the newest version. When I restarted my computer, I turned off my AntiVirus and logged into LW.com and downloaded the Pro (which I already bought). IT WORKED! lol. so your info would have been perfect, if I got it sooner. lol. I wish I found this forum sooner. Thanks for your help hon.