I have the same problem and of course I do want to share with others.
1. what OS version? (eg: Windows 98, XP,OSX, Vista) Windows XP home edition
2. What firewalls you have ? McAffe Security (LW is listed as an exception), windows firewall (LW is listed as an exception) Motorolla Cable Modem (Configured port for UDP & TCP incoming & outgoing)
3. How much ram ? 1.0 GB
4. Hard Disk space available ? 39.3 GB
5. Connection type (eg: dialup, broadband, cable, etc.) ? Comcast Cable or Sprint wirelerss via cell phone modem
6. Modem & router brand name & model numbers ? Motorola SBG900, Sprint cell phone (Samsung Blade A900)
7. Where are you trying to connect from (house, appartment complex, school, student accomodation, work, etc.) ? House
8. What version,LimeWire & Java,Go to L/W's Help/About L/W, THIS show both LW & Java version.? LW = 4.12.6, Java = 1.5.0
9. Who is your ISP provider (Internet Service Provider) ? Comcast Cable or Sprint wireless
10. Do this test click here:
http://www3.limewire.com:6346/ should say 'Your test worked!. What happens ? "Your test worked."
11. Are you sharing the connection with other computers or p2p sharing programs? If yes, please give details of set up. Sharing the modem/router with a Sony Vaio desktop(hardwired) and Laptop (wireless connection)
12. Is this a your 1st try at LW or is this a new problem with an experienced user.? New problem with a prior user
13. Do you see a brick wall in front of the blue world icon at the bottom of LW's interface ? Yes, when connected through the cable modem, no when connected through Sprint wireless
14. Have you given full permisions for LimeWire to pass through your Firewall ? Yes, as far as I know
15. XP users, Please state XP firewall on or off.? On, and has LW as an exception
Please help correct so others can download from me as I do from others!