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Old March 7th, 2007
Greg Bruce Greg Bruce is offline
Apprentice
 
Join Date: March 7th, 2007
Posts: 6
Greg Bruce is flying high
Default System info to help troubleshoot

1. OS version? (eg: Windows 98) ~~ Windows XP
2. What firewalls you have? ~~ I've disconnected the Windows XP firewall to make the router work (it's relatively new); I only have the router firewall (D-Link DI-624 router)
3. How much ram? 504
4. Hard Disk space available? ~~ 60.7 GB
5. Connection type? (eg: dialup, broadband, cable, etc.) ~~ HIGHSPEED DSL
6. Modem & router brand name & model numbers? ~~ D-Link DI-624 router; ActionTec GT-701 Modem
7. Where are you trying to connect from (house, appartment complex, school, student accomodation, work, etc.)? ~~ Home office
8. What version of LimeWire (LW) & Java do you have? (Go to LW's menu Help>About LW...) Will show both LW & Java version. ~~ LW 4.12.11; Java 1.5.0_11
9. Who is your ISP provider (Internet Service Provider)? ~~ Qwest
10. Do this simple test for us. Using your browser go here: http://www3.limewire.com:6346/ The page should say 'Your test worked!'. What happens when you go there? ~~ Your Test Worked!
11. Are you sharing the connection with other computers or p2p sharing programs? If yes, please give details of set up. ~~ Basic Network through the router; total of three computers wired to the router; one laptop wireless
12. Is this a your 1st try at LW or is this a new problem with an experienced user. ~~ I had LiveWire before with a different router and modem. It worked fine, HOWEVER I NEVER TRIED TO GO DIRECT IP TO IP WITH IT. With this current setup I can search and download files apparently okay. I just can't attach via IP address to my friend's computer or vice versa. Theirs says the same thing about a firewall.
13. Do you see a brick wall in front of the blue world icon at the bottom of LW's interface? ~~ YES

Last edited by Greg Bruce; March 8th, 2007 at 08:33 AM.
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