It keeps cutting off after double clicking and getting to 'load user interface' screen - not sticking or getting a whire screen - it just dissappears as if it hadnt been started.

Tried getting in touvh with the support team but they referred me here to a thread that is two years old and doesn't seem to work.

I have LW pro 4.12.11(newly installed and never worked), prev had the free version which worked fine but recently did the same as described above.

No changes to computer save new versions of BT Yahoo!

Help

Thanks