1. what OS version? (eg: Windows 98, XP,OSX, Vista) XP Pro
2. What firewalls you have ? just windows firewall
3. How much ram ? 1,024
4. Hard Disk space available ? c: 232 gb d: 150 gb
5. Connection type (eg: dialup, broadband, cable, etc.) ? DSL
6. Modem & router brand name & model numbers ? modem - speedstream 5100 router - smc 7008abr
7. Where are you trying to connect from (house, appartment complex, school, student accomodation, work, etc.) ? [B******[/B]
8. What version,LimeWire & Java,Go to L/W's Help/About L/W, THIS show both LW & Java version.? LW 4.12.11 Java 1.5.11
9. Who is your ISP provider (Internet Service Provider) ? sbclgobal
10. Do this test click here: http://www3.limewire.com:6346/ should say 'Your test worked!. What happens ? yes, test works
11. Are you sharing the connection with other computers or p2p sharing programs? If yes, please give details of set up. no
12. Is this a your 1st try at LW or is this a new problem with an experienced user.? new problem with experienced user
13. Do you see a brick wall in front of the blue world icon at the bottom of LW's interface ? yes
14. Have you given full permisions for LimeWire to pass through your Firewall ? yes
15. XP users, Please state XP firewall on or off.? on have lw as exception plus allowed ports as listed in advanced options settings of LW