Pkot Hi

Ok! lets just try somthing, Can you disable Norton completly for me, and Go to
Xp Firewall & enable it, then restart your computer, now try to connect L/W,
If this works properly. You need to uninstall Norton
After uninstalling Norton from Add or remove Programs.
Go to search, Type Norton in search (All or part file name) Click on, more advanced options untick, case sensitive all other boxes tick, hit search &
delete Norton files.
Now repete search with the word "Symantic" spelling I dont know,you have it
When finished reboot your computer.
Now with internet closed and all apps closed, Re install Norton, then password protect Norton Settings, This is a must to protect norton from being enterd from the back door, Do this first before updating program.
Then update, n run a complete scan, Now try to start L/W.
Peace.

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mickjapa108