1. OS version? (eg: Windows 98) windows xp
2. What firewalls you have? just windows provided
3. How much ram? 512
4. Hard Disk space available?60.12
5. Connection type? (eg: dialup, broadband, cable, etc.) cable
6. Modem & router brand name & model numbers? cantprovide
7. Where are you trying to connect from (house, appartment complex, school, student accomodation, work, etc.)? home
8. What version of LimeWire (LW) & Java do you have? (Go to LW's menu Help>About LW...) Will show both LW & Java version. LW Pro - 4.10.9 and java 1.5.0_11
9. Who is your ISP provider (Internet Service Provider)? comcast
10. Do this simple test for us. Using your browser go here: http://www3.limewire.com:6346/ The page should say 'Your test worked!'. What happens when you go there? your test worked
11. Are you sharing the connection with other computers or p2p sharing programs? If yes, please give details of set up. router computer to laptop connection
12. Is this a your 1st try at LW or is this a new problem with an experienced user. new problem
13. Do you see a brick wall in front of the blue world icon at the bottom of LW's interface? yes


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ok my issue is im not receiving a connection i recently crashed my laptop and before the crash i had no problems at all. currently it says starting connection in the bottem left but dont receive any. i've uninstalled and reinstalled but no luck im hoping someone can help me. thank you for your time