1. OS version? (eg: Windows 98) WINDOWS VISTA
2. What firewalls you have? YES
3. How much ram? DON'T KNOW
4. Hard Disk space available?
5. Connection type? (eg: dialup, broadband, cable, etc.) DSL
6. Modem & router brand name & model numbers? DON'T KNOW
7. Where are you trying to connect from (house, appartment complex, school, student accomodation, work, etc.)? FM HOME
8. What version of LimeWire (LW) & Java do you have? (Go to LW's menu Help>About LW...) Will show both LW & Java version. 4.8.1
9. Who is your ISP provider (Internet Service Provider)? BELLSOUTH
10. Do this simple test for us. Using your browser go here: http://www3.limewire.com:6346/ The page should say 'Your test worked!'. What happens when you go there? IT CAME UP - "YOUR TEST WORKED!"
11. Are you sharing the connection with other computers or p2p sharing programs? If yes, please give details of set up. IT IS SHARED
12. Is this a your 1st try at LW or is this a new problem with an experienced user. NO. IT WORKED THREE WEEKS AGO
13. Do you see a brick wall in front of the blue world icon at the bottom of LW's interface? NO