1. OS version?
Windows XP Media Center Edition
2. What firewalls you have?
Zone Alarm Pro (Windows Firewall is deactivated, but I put in an excpetion for LW just in case
3. How much ram?
1GB
4. Hard Disk space available?
102GB free out of a total 200GB
5. Connection type?
Cable
6. Modem & router brand name & model numbers?
Dlink 604
7. Where are you trying to connect from?
House
8. What version of LimeWire (LW) & Java do you have? (Go to LW's menu Help>About LW...) Will show both LW & Java version.
Limewire 4.12.11, Java 1.6.0.
9. Who is your ISP provider (Internet Service Provider)?
Comcast
10. Do this simple test for us. Using your browser go here:
http://www3.limewire.com:6346/ The page should say 'Your test worked!'. What happens when you go there?
It says "Your test worked!"
11. Are you sharing the connection with other computers or p2p sharing programs? If yes, please give details of set up.
Yes, I am sharing the connection with a computer downstairs. The computer downstairs works perfectly with Limewire. Only on certain occasions will it not connect to files.
12. Is this a your 1st try at LW or is this a new problem with an experienced user.
I am a fairly experienced user with Limewire, and I have had some connection problems in the past, but not like this.
13. Do you see a brick wall in front of the blue world icon at the bottom of LW's interface?
There is absolutely no brick wall infront of the blue world icon, even though I have Zone Alarm (I have properly configured it to accept Limewire and I have also put the port number as an exception).
Every time I try to download a song off Limewire, it always says "Connecting..." but never connects. This is weird because I have forwarded the correct port according to my router (Dlink 604), I have made the correct excpetions to my firewall (Zone Alarm, and even added it to Windows Firewall, although I have deactivated it since I use Zone Alarm), and there is no brick wall infront of the blue world icon, and it even says "Turbo-Charged Connection" on the bottom left. I also have the latest Java (Java SE 1.6.0). I have also tried deleting the LW preferences folder after exiting Limewire. I have even tried updating my routers firmware. I tried uninstalling and reinstalling Limewire. Nothing works.