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BEARDIAG ISSUES - brief summary: (Extracted on 2005/07/02 02:09:10)
Physical Memory size of 254.4Mb may be an issue.
Ahead Nero updater found - not necessary. Use the inbuilt Microsoft program MSCONFIG to disable from the startup list
Warning: Possible disk errors present. See How to check your disk drive for errors - do not skip this step.
System drive C: is not configured for NTFS file system.
BearShare currently shows port xxxx for TCP and port 0 for UDP that need to match with your firewall/router configuration
BearShare "UDP port" setting is 0 - this usually indicates firewall problems with UDP traffic.
BearShare setup is configured for 'Automatically remove completed downloads' setting = 'YES' - this can cause errors
You are behind a NAT firewall and/or router. They need to be correctly configured to allow BearShare to access the Internet.
This is a common cause of problems with BearShare - it can't communicate.
Check your firewall allows BearShare to communicate on TCP port xxxx and UDP port xxxx
If your connection is via a router, make sure it can forward BearShare traffic to a static IP address on your computer
Refer to the following guidelines to correctly configure your firewall and router for use:
- www.bearshare.com/help/firewalls/index.htm - the Firewall FAQ at the official BearShare Help site,
- http://www.portforward.com/english/a...BearSindex.htm - the definitive guide to port forwarding and setting up a static IP address.
(Hint: use static IP address xxx.xxx.xxx.xxx, TCP Port xxxx, and UDP port xxxx).
FixLSP.BAT was generated on the desktop and may need to be run (subject to advice) to rectify LSP chain issues.
More technical diagnostic troubleshooting information follows:
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BEARDIAG: Bearcare for BearShare.
Details collected on 2005/07/02 02:06:58, BEARDIAG Version 01.99.16.0 beta, expires 2007/07/30 (758 days), running from C:\Documents and Settings\user\Desktop\BearDiag.exe
System Hardware Information
CPU Type is: , CPU speed is approx: 996Mhz, System BIOS date is: 2001/04/05
OS Version is: WIN_XP, Service pack: Service Pack 2, OS Build: 2600, Computer Name: xxxxx
Browser name: C:\Program Files\Internet Explorer\IEXPLORE.EXE, version: 7.0.5450.4, Admin user? YES
System Memory Parameters: Memory in use: 73%
Total Physical RAM: 254.4Mb Available Physical RAM: 66.9Mb
Total Pagefile: 623.4Mb Available Pagefile: 361.7Mb
Process info for BearShare
Pagefile peak usage: 0, Number of threads: 9, Number of handles: 222, Virtual memory usage: 0
Internet IP Address xxx.xx.xxx.xxx Automatic Local IP Address xxx.xxx.xxx.xxx IP Address xxx.xx.xxx.xxx You are behind a NAT firewall and/or router.
File Locations
Program files are at: C:\Program Files, System Temporary files are at: C:\DOCUME~1\user\LOCALS~1\Temp, Common desktop is at:C:\Documents and Settings\All Users\Desktop
BearShare version installed is: 5.1.0.25, Gnutella servent BearShare full path is: C:\Program Files\BearShare Test\
Temporary downloads at: C:\Program Files\BearShare Test\Temp\, Completed downloads at: C:\My Downloads\
Disk statistics
Drive C: Total space: 38.27Gb Free: 10.98Gb Full: 71.3% Vol type: FAT32