1. what OS version? (eg: Windows 98, XP,OSX, Vista)xp
2. What firewalls you have ?macafee
3. How much ram ?not sure
4. Hard Disk space available ?32gb on external, 13gb on computer
5. Connection type (eg: dialup, broadband, cable, etc.) ?cable
6. Modem & router brand name & model numbers ?not sure (dlink wireless?)
7. Where are you trying to connect from (house, appartment complex, school, student accomodation, work, etc.) ?house
8. What version,LimeWire & Java,Go to L/W's Help/About L/W, THIS show both LW & Java version.?lime wire- 4.12.11 java-1.5.0_11
9. Who is your ISP provider (Internet Service Provider) ?altrio i think the company keeps getting bought out
10. Do this test click here: http://www3.limewire.com:6346/ should say 'Your test worked!. What happens ?your test worked
11. Are you sharing the connection with other computers or p2p sharing programs? If yes, please give details of set up.yes im sharing the connection with another computer in the house
12. Is this a your 1st try at LW or is this a new problem with an experienced user.?new problem
13. Do you see a brick wall in front of the blue world icon at the bottom of LW's interface ?yes
14. Have you given full permisions for LimeWire to pass through your Firewall ?i think so but i am not sure
15. XP users, Please state XP firewall on or off.?i have no idea


thank you so much i hope you can help