1. what OS version? (eg: Windows 98, XP,OSX, Vista)
Windows XP
2. What firewalls you have ?
AOL Safety & Security Center & Windos XP Firewalls. Both have granted access to LimeWire
3. How much ram ?
Not sure
4. Hard Disk space available ?
17.7GB
5. Connection type (eg: dialup, broadband, cable, etc.) ?
Cable
6. Modem & router brand name & model numbers ?
Modem: Toshiba PCX2500 & Router: Linksys Wireless-B
7. Where are you trying to connect from (house, appartment complex, school, student accomodation, work, etc.) ?
House
8. What version,LimeWire & Java,Go to L/W's Help/About L/W, THIS show both LW & Java version.?
Can't get into LW to check, but I just installed the newest Java and Limewire versions as directed in the post above.
9. Who is your ISP provider (Internet Service Provider) ?
BrightHouse Networks
10. Do this test click here: http://www3.limewire.com:6346/ should say 'Your test worked!. What happens ?
It said 'Your test worked!'
11. Are you sharing the connection with other computers or p2p sharing programs? If yes, please give details of set up.
No
12. Is this a your 1st try at LW or is this a new problem with an experienced user.?
New problem with an experienced user. I was using LW 4.12.6 which was working fine up until I upgraded to 4.12.11. Now the green logo box that comes up before Limewire starts comes on but doesn't continue to load the program. I have been using various versions of Limewire for at least 3 years and have never had this problem.
13. Do you see a brick wall in front of the blue world icon at the bottom of LW's interface ?
Can't get into the limewire software to check this.
14. Have you given full permisions for LimeWire to pass through your Firewall ?
Yes. I have never had a firewall issue with Limewire in the past.
15. XP users, Please state XP firewall on or off.?
XP Firewall is on

Like I said earlier, it is not a problem with my computer (I think). It seems that Limewire will just not run for some reason. The program starts and then either doesn't load or freezes. I have tried everthing I can think of including all the uninstalling. I wish I could go back to using the previous version of limewire that worked but when I restore my computer to a previous time, the old version no longer works. Please help me... this is very frustrating.