1. OS version? Windows XP

2. What firewalls you have? I just have CA Security Center with no firewall, it used to be called McAfee i think

3. How much ram? 512 MB

4. Hard Disk space available? 48.3 GB

5. Connection type? (eg: dialup, broadband, cable, etc.) Cable

6. Modem & router brand name & model numbers? Netgear Wireless Router WGR614v6...Linksys EtherFast Cable Modem BEFCMU10 v.2

7. Where are you trying to connect from (house, apartment complex, school, student accommodation, work, etc.)? House

8. What version of LimeWire (LW) & Java do you have? (Go to LW's menu Help>About LW...) Will show both LW & Java version. LW=4.12.11 Java=1.5.0_03

9. Who is your ISP provider (Internet Service Provider)? Adelphia

10. Do this simple test for us. Using your browser go here: http://www3.limewire.com:6346/ The page should say 'Your test worked!'. What happens when you go there? It says, Your test worked!

11. Are you sharing the connection with other computers or p2p sharing programs? If yes, please give details of set up. Just my dad's laptop but not right because internet doesn't work for him

12. Is this a your 1st try at LW or is this a new problem with an experienced user. New Problem

13. Do you see a brick wall in front of the blue world icon at the bottom of LW's interface? Yeah