Thanks for getting back to me. I did as you suggested, took me a bit, but I figured it out.
Problem now is that when I right click on the mp3 and click on send to, there is no option of sending to my portable mp3 player (I do have the portable mp3 plugged into the USB).
When I first bought he Sansa-Sandisk mp3, I installed the cd which contained the digital music store free subscription, and the media converter. Since my free subscription ran out, I uninstalled that. Is that my problem I probably dont have that media converter installed anymore?
TIA