I've been using LW for several years and never had problems till now...I got LW to get lists for chosen criteria but when I go to download I get BUPKUS. Either says "connecting" or "need more sources". and remains 0% ...I'm already connected so thats not the problem. My bars say turbo charged... and I've done all the things stated earlier in this post and still nothing ... heck I even turned off my firewall completely and still NADA.... How is it possible to download using this LW