1)os is vista
2) norton and pc tools firewall plus
3) dont know how to find out how much free ram sorry
4)47.4gb free
5) broadband
6)smart ax mt 882
7) from house
8) lw 4 1 2 11 java 6 0 1 06
9)supplier is talk talk also pick up netgear wi-fi from another source, same problem exists
10) your test works appears
11) not sharing with anyone
12) new user successfully downloaded 144 tunes before it went **** up
13) brick wall appears in front of globe, however it did when i was downloading previously

hope this is of use to you any help greatly appreciated am not sure if im the problem but am not doing anything different to when it was working fine