kyblue & renee8you, Go Back and totally delete ALL of L/Wire from Add & Remove Programs as well as> Start > All programs> L/Wire Delete. as well as "Quicktime" then download L/Wire again from the link in this forum, I found that L/Wire will not "Load & Work" if the "Quicktime" Icon is not in the taskbar, or on the Desktop as a Shortcut, Etc or turned off!!!!! give it a try good luck Dasha