1. OS version? (eg: Windows 98)
Windows XP
2. What firewalls you have?
Norton
3. How much ram?
Not sure
4. Hard Disk space available?
Around 70GB
5. Connection type?
broadband
6. Modem & router brand name & model numbers?
Speedtouch USB
7. Where are you trying to connect from (house, appartment complex, school, student accomodation, work, etc.)?
House
8. What version of LimeWire (LW) & Java do you have? (Go to LW's menu Help>About LW...) Will show both LW & Java version.
Latest LW and Latest Java
9. Who is your ISP provider (Internet Service Provider)?
Tiscali
10. Do this simple test for us. Using your browser go here: http://www3.limewire.com:6346/ The page should say 'Your test worked!'. What happens when you go there?
Test works
11. Are you sharing the connection with other computers or p2p sharing programs? If yes, please give details of set up.
Nope
12. Is this a your 1st try at LW or is this a new problem with an experienced user.
I have LW with no problems on my own computer, setting it for a friend for the first time.
13. Do you see a brick wall in front of the blue world icon at the bottom of LW's interface?
Yes