1. OS version? vista home premium
2. What firewalls you have? Norton & Windows (windows is turned off)
3. How much ram? 1 gig
4. Hard Disk space available? ~80 gb
5. Connection type? (eg: dialup, broadband, cable, etc.) cable
6. Modem & router brand name & model numbers? linksys wrt54g version 6
7. Where are you trying to connect from (house, appartment complex, school, student accomodation, work, etc.)? house
8. What version of LimeWire (LW) & Java do you have? (Go to LW's menu Help>About LW...) Will show both LW & Java version. LW4.13, Java 1.6
9. Who is your ISP provider (Internet Service Provider)? atlantic bb
10. Do this simple test for us. Using your browser go here: http://www3.limewire.com:6346/ The page should say 'Your test worked!'. What happens when you go there? it says 'your test worked!'
11. Are you sharing the connection with other computers or p2p sharing programs? If yes, please give details of set up. YES. one other computer, desktop for family use
12. Is this a your 1st try at LW or is this a new problem with an experienced user. 1st try on this computer, have used the program before
13. Do you see a brick wall in front of the blue world icon at the bottom of LW's interface? yes