1. what OS version? XP Home, SP2

2. What firewalls you have ? Standard Windows Firewall

3. How much ram ? 2gb

4. Hard Disk space available ? 120gb remaining

5. Connection type 7mb Broadband

6.Modem what brand name & model numbers ? BT Voyager 100

7.Router brand name & model numbers ? I do not have a router.

8. Where are you trying to connect from? Home.. A house.

9. What version,LimeWire & Java, are you using. Go to L/W's Help/About L/W, THIS show both LW & Java version.? 4.12.11 & Jave 1.50_6

10. Who is your ISP provider ? TalkTalk

11. Do this test click here: http://www3.limewire.com:6346/ should say 'Your test worked!. What happens ? It 'worked', apparently.

12. Are you sharing the connection with other computers or p2p sharing programs? If yes, please give details of set up. No.

13. Is this your 1st try at LW, or is this a new problem with an experienced user.? New problem, experienced user.

14. Do you see a brick wall in front of the blue world icon at the bottom of LW's interface ? No.

15. Have you given full permissions for LimeWire to pass through your Firewall ? Yes.

16. XP users, Please state XP firewall on or off.? Both on & off, problem remains.

17. In Start & remove Programs, Is this update Installed, "Security Update for Windows XP (KB931261)" ? Yes.


18. Are you using Manual Port faward OR UPnP ? UPnP