Hi Mickjaba,

I have tried to configure my firewall as you said, I looked to see if the windows update was installed but not being very good with computers I didn't know where to look so I only looked in the add/remove programs folder. The update you told me about wasn't in there. My computer has 42 windows updates it wants to install but last time I installed some windows updates it caused problems with my computer so I haven't installed any since then.

I may seem it bit thick but if there is anything else I can do to fix this problem I would be most grateful. If you could also give me quite clear instructions as well as I need all the help I can get!

It great to know there are people out there willing to help!