I have uninstalled and reinstalled and I actually had to do a factory reset and reinstall everything on my pc,I lost 2,754 songs from limewire in doing it.That is one thing I was instructed to do by hp support for a different matter.I have 128.00MB of Physical Memory and 13.09MB of Available Physical Memory. I dont know what any of this means.I know I dont have much installed on my pc.