1. what OS version (eg: Windows 98, XP,OSX, Vista) ? XP
2. What firewalls you have ?Norton(disabled) XP(disabled)
3. How much ram ?512
4. Hard Disk space available ?21G
5. Connection type (eg: dialup, broadband, cable, etc.) ?DSL
6.Modem what brand name & model numbers ?
7.Router brand name & model numbers ?2wire 2701HG-B
8. Where are you trying to connect from (house, apartment complex, school, student accommodation, work, etc.) ?house
9. What version,LimeWire & Java, are you using. Go to L/W's Help/About L/W, THIS show both LW & Java version.?frost 4.13.1, lime 4.12.11
10. Who is your ISP provider (Internet Service Provider) ?sbc/at&t
11. Do this test click here:
http://www3.limewire.com:6346/ should say 'Your test worked!. What happens ?your test worked
12. Are you sharing the connection with other computers or p2p sharing programs? If yes, please give details of set up. not that im aware of
13. Is this your 1st try at LW, or is this a new problem with an experienced user.? new problem, experienced user
14. Do you see a brick wall in front of the blue world icon at the bottom of LW's interface ?yes
15. Have you given full permissions for LimeWire to pass through your Firewall ?yes
16. XP users, Please state XP firewall on or off.?off
17. In Start & remove Programs, Is this update Installed, "Security Update for Windows XP (KB931261)" ?yes
If Windows Updates are not seen, Tick the box at top of page, (show updates)
18. Are you using Manual Port faward in LimeWire OR UPnP ?UPnP
You can check HERE, IN LimeWire Go, Tools/options/advanced/firewall Config