1. OS version
XP
2. What firewalls you have?
Zonealarm running and XP off
3. How much ram?
Not sure but if it is important I will find out
4. Hard Disk space available?
32.6 gig
5. Connection type?
broadband
6. Modem & router brand name & model numbers?
Netgear DT834GT
7. Where are you trying to connect from
House,
8. What version of LimeWire (LW) & Java do you have?
LW 4.12.11 Java 1.6.0_01
9. Who is your ISP
Homecall
10. Do this simple test for us. Using your browser go here: http://www3.limewire.com:6346/ The page should say 'Your test worked!'. What happens when you go there?
'Your test worked!'.
11. Are you sharing the connection with other computers or p2p sharing programs? If yes, please give details of set up.
No. This is the main computer hard-wired to the Router. Our laptops are wireless enabled but not Limewire enabled and are very rarely on line at the same time
12. Is this a your 1st try at LW or is this a new problem with an experienced user.
New problem. Has connected before for quite sonme time now.
13. Do you see a brick wall in front of the blue world icon at the bottom of LW's interface?
Yes

14. For those using a modem/router, how is your modem/router set up...are you port forwarding or is UPnP enabled?
UPnP is enabled through XP. Limewire is enabled in Zonealrm
15. What security programs are you using
AVG and Ad-aware