1. what OS version (eg: Windows 98, XP,OSX, Vista) ? XP
2. What firewalls you have ? MCAFEE
3. How much ram ? 712
4. Hard Disk space available ? 36.6GB
5. Connection type (eg: dialup, broadband, cable, etc.) ? BROADBAND
6.Modem what brand name & model numbers ? NETGEAR
7.Router brand name & model numbers ?
8. Where are you trying to connect from (house, apartment complex, school, student accommodation, work, etc.) ? HOUSE
9. What version,LimeWire & Java, are you using. Go to L/W's Help/About L/W, THIS show both LW & Java version.? 4:12:11 & DONT KNOW WHAT JAVA
10. Who is your ISP provider (Internet Service Provider) ? SKY
11. Do this test click here: http://www3.limewire.com:6346/ should say 'Your test worked!. What happens ? ITS SAYS 'YOR TEST WORKED'
12. Are you sharing the connection with other computers or p2p sharing programs? If yes, please give details of set up. NO
13. Is this your 1st try at LW, or is this a new problem with an experienced user.? I'VE USED IT BEFORE BUT ABOUT 12 MONTHS AGO WHEN I WAS WITH A DIFFERENT ISP
14. Do you see a brick wall in front of the blue world icon at the bottom of LW's interface ? YES
15. Have you given full permissions for LimeWire to pass through your Firewall ? YES
16. XP users, Please state XP firewall on or off.? OFF
17. In Start & remove Programs, Is this update Installed, "Security Update for Windows XP (KB931261)" ? YES
If Windows Updates are not seen, Tick the box at top of page, (show updates)
18. Are you using Manual Port faward in LimeWire OR UPnP ? DONT KNOW WHAT THAT IS