You don't say what version Nero you have . I had an OEM version that came with my Sony Burner and I thought it was Junk. You could always try something that is a lot cheaper and easier to use. I use AVS Video Tools, Video Converter, Audio Tools, Video Editor, DVD Player, DVD Copy, TV Box.. Its really easy to use and its only about 30.0****. Also converting video files is a long process. I have a 2.53GHz CPU 1.2GB Ram 22GBs free on C drive 222GBs free on ext hd. Takes about 4 hours to dn/ld, convert, & burn. Be Patient. Hope this helps