I just bought PRO and am having the same problems meanddeb is having-any way to switch back to the regular LW-so far the PRO has been a waste of my money AND my time-cannot figure out how to use it-noone speaks english when they try and help-only tech talk-down(up?)loads start, stop never start again-lot of junk in searchs,etc. i used LW for years w/o PRO*****d it but now I'm about to ask for my money back-extremely frustrating-turbo charged?(right!!)AND I keep getting "unknown error-50 occurred. Now there is a useful message.