I had the same problem Vandally, a freind of mine told me to this and it worked for me. It was explained to me that Limewire leaves entries behind that can not be uninstalled by ordinary means, and unless ALL of the old enteries of L/W are gone, then the problem will exist on forever no matter how many times you uninstall or install L/W. I did this: 1. Use the M/S uninstall 2. Go to Search and enter L/W in search and delete ALL entries that are shown. Shut down, restart and do this about three times on Search, for some oddball reason M/S does not uninstall ALL of everything!.3. Download "Registry Crawler" [free for 30 days] use it in everyway possible to find and delete ALL L/W entries. Do a Cold shutdown for about ten minutes. Start up and download L/W from a reliable souce. If I were you I would download "Frostwire."It is a sister to Limewire, looks and works the same, and it does NOT ask for a upgrade like L/W. Norton could be a problem too. If all else fails uninstall Norton like L/W and install AVG. I am not a computer geek, I learned all this from day after day of trying to install L/W. Let me know what happend! Good Luck.