1. OS version? (eg: Windows 98)
2. What firewalls you have?
Quote:
Window's as far as I know.
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3. How much ram?
4. Hard Disk space available?
Quote:
160gb in all, 111gb available
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5. Connection type? (eg: dialup, broadband, cable, etc.)
6. Modem & router brand name & model numbers?
Quote:
Netgear MR814 Router v3, I dont know the modem
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7. Where are you trying to connect from (house, appartment complex, school, student accomodation, work, etc.)?
8. What version of LimeWire (LW) & Java do you have? (Go to LW's menu Help>About LW...) Will show both LW & Java version.
9. Who is your ISP (Internet Service Provider)?
10. Do this simple test for us. Using your browser go here:
http://www3.limewire.com:6346/ The page should say 'Your test worked!'. What happens when you go there?
11. Are you sharing the connection with other computers or p2p sharing programs? If yes, please give details of set up.
Quote:
No other p2p sharing programs, 1 Computer connected to the router and a laptop downstairs connected to the modem
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12. Is this a your 1st try at LW or is this a new problem with an experienced user.
Quote:
Just experience it when upgraded to Vista
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13. Do you see a brick wall in front of the blue world icon at the bottom of LW's interface?
http://www.gnutellaforums.com/attach...1&d=1158099342 14.
For those using a modem/router, how is your modem/router set up...are you port forwarding or is UPnP enabled?
15. What security programs are you using (antivirus etc)? Some people might not be aware that their security suite includes a firewall
Quote:
Windows Defender and Ad-aware Lavasoft
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16. What country are you living in? Sometimes there are ISPs with the same name in more than one country (eg Clearwire in the USA & also in Ireland).