I had the same problem that you guys have. Mine was solved by my son-in-law. You have to remove the Limewire program from Add/Remove program and you have to delete all entries in the registry that relate to Limewire. Ctrl F can help you find Limewire entries. Then download a new copy of Limewire and Va la! you are in business. The firewall will still show on the icon but you will get all five green bars.