1. What OS version (eg: Windows 98, XP,OSX, Vista) ? Windows XP Professional
2. What firewalls you have ? just basic built-in Windows one
3. How much ram ? 512MB
4. Hard Disk space available ? 32GB
5. Connection type (eg: dialup, broadband, cable, etc.) ? Cable
6.Modem what brand name & model numbers ? Motorola Surfboard SB5120
7.Router brand name & model numbers ? none
8. Where are you trying to connect from (house, apartment complex, school, student accommodation, work, etc.) ? Home (apartment)
9. What version,LimeWire & Java, are you using. Go to L/W's Help/About L/W, THIS show both LW & Java version.? LimeWire Pro v4.12.6 & Java v1.5.0_03
10. Who is your ISP provider (Internet Service Provider) ? Cox Communications
11. Do this test click here: http://www3.limewire.com:6346/ should say 'Your test worked!. What happens ? Your test worked!!
12. Are you sharing the connection with other computers or p2p sharing programs? If yes, please give details of set up. None
13. Is this your 1st try at LW, or is this a new problem with an experienced user.? 1st try
14. Do you see a brick wall in front of the blue world icon at the bottom of LW's interface ? No
15. Have you given full permissions for LimeWire to pass through your Firewall ? yes
16. XP users, Please state XP firewall on or off.? On
17. In Start & remove Programs, Is this update Installed, "Security Update for Windows XP (KB931261)" ? Don't see it
If Windows Updates are not seen, Tick the box at top of page, (show updates) still nothing
18. Are you using Manual Port faward in LimeWire OR UPnP ? UPnP
You can check HERE, IN LimeWire Go, Tools/options/advanced/firewall Config