1. OS Version = Windows Vista Home Premium
2. Firewall = ZoneAlarm Basic (Windows Firewall is disabled)
3. RAM = 1014MB
4. Hard disk free = 29.2GB free
5. Connection type = Broadband
6. Modem/router = NetGear DG834G v2
7. Connecting from home
8. LimeWire = v4.12.15, Java = v6
9. ISP = Tiscali
10. The page said 'Your test worked!'
11. Connection is shared by 2 other computers (but neither of which has been turned on and in use since the problem started). One PC is connected directly to the router, the other PC is wireless. My laptop is wireless that I’m trying to use LimeWire with.
12. Used LimeWire for years but on a laptop with XP. Problem started when I got a new laptop with Vista on.
13. Yes I see a brick wall
14. Not sure because I have just moved back to my dad's home who set it up and he's not available to ask. Is there a way I can find this out? I have access to the computer the router is connected to.
15. I'm using AVG Free Edition
16. UK

My problem
I just got a new laptop with Windows Vista on and I downloaded LimeWire onto it but it does not connect and sits with just one green bar as long as it’s opened. I have no problems using LimeWire on my old laptop which has Windows XP Professional, or on any of the other PCs using the same connection which are also using XP.

I must have installed, uninstalled and reinstalled it and restarted my laptop close to 10 times in the hope it’d work, and it didn’t. So I checked that my ZA firewall wasn’t blocking it, and it didn’t seem to be because I had let it allow LimeWire. But still I thought that I’d disabled it to see if that helped but it didn’t. Nonetheless under someone else’s advice I removed ZA to see if it would work then and still nothing.

I have tried installing and using the Java v5 and removing v6, but that made no difference and it still won’t connect. and finally I have just tried deleting the preference folder with no avail.

Apologies if I’m the hundredth person with the same problem but I’m at the end of my tether now because I have been on at it hours over several days trying to solve it, and I was wondering if I have missed something somewhere.

So can anyone please help me resolve the problem? Or should I just accept I can’t use LimeWire anymore and find something else? If so, what other programs would people recommend? I already tried FrostWire on someone’s recommendation but same problems as above!

Many thanks, hope someone can help me figure this out.

Senorita