Hello: Assume your 810 down & 158 up is bits, not Bytes. My 1st question is; are you getting close to your signed up speeds when NOT using LW or other p2p's? If you are, then likely your ISP 'freedom2surf' is throttling your DOWNload bandwidth whenever your are using p2p. If everything is very slow downloading, you have a tech problem that your ISP should help you solve. There is no mystery about 'UPnP'; while in LW click Tools/Options and scroll far down to Advanced...second below it is config w/ recommended selection UPnP, which auto-manages your system, including router. If you cannot enable UPnP, read Big-B's post just above yours, which deals with manual port forwarding for routers etc. Just to give you a comparison speed test, dslreports.com is very good. It should approximate your other speed test and even with a 2500 mile test (West Coast for me), your latency should be well below 50. I hope it is your configuration, because if it is ISP download throttling, you will have to find another ISP without it (ask them), which are getting quite hard to find. Best I can do. Regards, caseybob