I printed the list of details you need to help me. Some things I knew where to go to find out but not all.
1. OS version-Vista Basic
2. firewall-?
3. How much rom-512.00KB,
4. Hard drive space avail-Memory896.00MB total
Free 168.11MB
Virtial 1.96GB
5. Connection type-Broadband
6. Modem & router brand name-Modem?/router,Gateway 2wire
model#2701HG-B
7. Where is your connection-House
8. What version of LW & Java-LW4.12.11 PRO, Java 1.60_01
9. Who is your ISP-AT&T
10. Do test- Your test worked
11. Are you shareing a connection-No
12.Is this 1st try-No
13.Brick wall w/blue world-Yes but turned off
14. modem/router-? (DSL)
15. What Security-Norton
16. What country do Y live in-US

Hope this helps.