I wanted to say thank you to anyone who has offered help on this issue anywhere on here. I am at least able to download to an external HD thanks to all the advice here and throughout the forums. It is no fun having issues with software and not knowing the answer, so when people are responding only to help and not antagonize it is much appreciated.

I am still waiting on LW tech support to get back to me on how to fix the disk problem for my laptop, I spend a lot of time at school on their network and it would be nice to use LW there as well, I always have.

Anyway I think it is going to be a re-format type of solution.
Time to back it up!

Again thank you all.