sorry everyone,all your comments about how to fix lw,does not go with mine,i did everything step by step and nothing worked my stupid lw doesn't work it opens and gets ready but the stupid starting connection bar never moves up,and please don't tell me uninstalling and all that crap i read in all forum says,i even restore my whole system like when it was new,and still that crap don't worked,even tech haven't respond to my issues,,gone nuts everyone,please help,i am using xp,cable high speed internet,