Hi Kay, It sounds like a Codec problem. What media player are you using.

You could try this.

http://www.gnutellaforums.com/tips-t...decs-ones.html.

If your using Vista try here.

Vista Codec Package v4.4.8 (freeware)

If your using XP try this.

Download XP Codec Pack 2.0.8 - XP Codec Pack is one of the most complete codec pack.

Might try VLC Media Player. Has Codecs built in.

VLC media player - Overview

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