I never have used Limewire for video. I'm sorry I do know that once I deleted EVERYTHING, because even after doing the uninstall thing from the control panel, there were still little bits and pieces scattered all over my C drive, and did a hard boot, looked for more of the program by going through the C drive one file at a time and then down loading the limewire program and making sure the "connections" part was checked off, it worked. But, I do only use it for music, I guess that makes me a relic. I need to have someone show me how to use the video function. I would love to be able to use my burner as it was intented. I know there's a big stink about what I did but if all else fails I believe in starting from scratch. It's too bad I didn't save the older version, I think they put out newer versions before they're really tested. I'm sorry I'm not more help.