1. OS version? (eg: Windows 98) Windows Vista Basic
2. What firewalls you have? Windows firewalls
3. How much ram? 1.25GB
4. Hard Disk space available? 143GB
5. Connection type? (eg: dialup, broadband, cable, etc.) Broadband
6. Modem & router brand name & model numbers? Motorola SB6100
7. Where are you trying to connect from (house, appartment complex, school, student accomodation, work, etc.)? House
8. What version of LimeWire (LW) & Java do you have? (Go to LW's menu Help>About LW...) Will show both LW & Java version. Limewire 4.14.8
9. Who is your ISP provider (Internet Service Provider)? Starhub
10. Do this simple test for us. Using your browser go here:http://www3.limewire.com:6346/ The page should say 'Your test worked!'. What happens when you go there? Yes it worked
11. Are you sharing the connection with other computers or p2p sharing programs? If yes, please give details of set up. No
12. Is this a your 1st try at LW or is this a new problem with an experienced user. Not the first time using limewire and it just suddenly didn't working.
13. Do you see a brick wall in front of the blue world icon at the bottom of LW's interface? Yes