Another forum member advised to try this....

I get the impression it's some type of fake. Get them to try turning hidden files & folders on & see if it's visible then.

If he has no incompletes. I'd suggest deleting the incomplete folder whilst LW is closed. I think LW recreates it when it is next opened. Else he could create another folder of same name.

Oh keep in mind also ... that if a file is attempting to download (in connecting status), then it still shows up as a download at the bottom of LW. I wonder if he was confused by that. And if no other downloads it will show 1 download at 0 KB/s. I've come across really annoying file that is a fake to-boot! LW normally gives up on attempting to connect fakes after a while. But not this one. It never left connecting status after however many hours.

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