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Old October 5th, 2007
gumsret gumsret is offline
Novicius
 
Join Date: October 5th, 2007
Posts: 1
gumsret is flying high
Default My first post - HELP!

Hello to everyone out there,
This is my first post ON ANY forum so go easy on me.
I have been using LW for some time now as I love to poke around listening to all sorts of music. I have just downloaded the latest version of LW and that’s why I have joined your merry band.
I’m sorry but I am not sure where I should have posted the following information so please bear with me.
How do you contact LW?
I have been unable to send a message to LW via General Feedback or Website Issues because of the following error:
An unknown error occurred while attempting to send your message. Please try again.
This is the message that I am trying to send:
I have just updated my LimeWire Pro version 4.12.6.1 to version 4.14.10 but find I only have the standard version without the Turbo-charged features. I tried entering my email address in your support section but the LimeWire PRO Lookup informed me that my email address was not found.
Does this mean I have to re-purchase LimeWire Pro again? I understand that upgrades to software mean that you have to pay for them but I was not aware that by updating would reduce my Pro version to the standard version. I would have been better off staying with my 4.12.6.2 version.
I hope you can throw some light on this matter as I don’t mind paying to upgrade but why do I have to buy the full version again?
Anyone else had these problem and can anyone point me in th right direction.
gumsret

Last edited by ursula; October 5th, 2007 at 09:37 AM.
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