It sounds like your ISP, a sure sign of this is when you cannot get the test page to connect...
So try Port forwarding your modem/router, because Verizon may be blocking port number 6346...
Here are your instructions...
Port Forwarding for the Actiontec MI-424-WR
When you need to do the Static IP part these are the DNS server numbers you will need (if they don't show up)...
USA, DSL, Verizon:
DNS : 68.238.112.12
Secondary DNS : 68.238.96.12 PortForward Forum - Print Page