Those FAQ's point to windows users, who have their options in a different location. I was clearing the confusion up for you.

If you wish more assistance, then please see to the other points I left. (the blue links)

I assure you the problem has NOTHING to do with the choice of using Basic or Pro. It's a basic set up issue. The problem is either your software firewall, modem/routers's internal NAT firewall, else your ISP. (or a combination)