1. OS version? (eg: Windows 98)

vista

2. What firewalls you have?

windows firewall

3. How much ram?

2048 DDR

4. Hard Disk space available?

300 + gigs

5. Connection type? (eg: dialup, broadband, cable, etc.)

wireless
Xplornet Internet Services | Xplornet Services Internet

6. Modem & router brand name & model numbers?

D-Link DI-604

7. Where are you trying to connect from (house, appartment complex, school, student accomodation, work, etc.)?

Home

8. What version of LimeWire (LW) & Java do you have? (Go to LW's menu Help>About LW...) Will show both LW & Java version.

Limewire 14.14.10
Java 1.6.0_01

9. Who is your ISP (Internet Service Provider)?

Xplornet Internet Services | Xplornet Services Internet

10. Do this simple test for us. Using your browser go here: http://www3.limewire.com:6346/ The page should say 'Your test worked!'. What happens when you go there?

It says ' Your test worked!!'

11. Are you sharing the connection with other computers or p2p sharing programs? If yes, please give details of set up.

Nope

12. Is this a your 1st try at LW or is this a new problem with an experienced user.

This is my first try.

13. Do you see a brick wall in front of the blue world icon at the bottom of LW's interface? _ click here to see Sample image

Yes

14. For those using a modem/router, how is your modem/router set up...are you port forwarding or is UPnP enabled?

UpnP is enabled
and
Using Port Forwarding

15. What security programs are you using (antivirus etc)? Some people might not be aware that their security suite includes a firewall

AVG Free Edition
No McCafe

16. What country are you living in? Sometimes there are ISPs with the same name in more than one country (eg Clearwire in the USA & also in Ireland).

Canada