Hi, I recently formatted my computer and reinstalled LW. Now it will not connect. I have done everything I have seen on this forum - opening ports, adding number of ports, installing patches, disabling every firewall/antivirus program I have, and nothing works. Please help.
1. what OS version (eg: Windows 98, XP,OSX, Vista) ?
Windows XP
2. What firewalls you have ?
Windows and McAffee
3. How much ram ?
1 Gb
4. Hard Disk space available ?
46 Gb Free
5. Connection type (eg: dialup, broadband, cable, etc.) ?
Cable
6.Modem what brand name & model numbers ?
Agere Win Modem
7.Router brand name & model numbers ?
Belkin Wireless G Router
8. Where are you trying to connect from (house, apartment complex, school, student accommodation, work, etc.) ?
Home
9. What version,LimeWire & Java, are you using. Go to L/W's Help/About L/W, THIS show both LW & Java version.?
LW - 4.14.10
Java - 1.6.0_03
10. Who is your ISP provider (Internet Service Provider) ?
Suddenlink
11. Do this test click here:
http://www3.limewire.com:6346/ should say 'Your test worked!. What happens ?
It does say 'Your test worked!'
12. Are you sharing the connection with other computers or p2p sharing programs? If yes, please give details of set up.
Yes, my roommates and I all share the connection, and it works for them. They use laptops w/the wireless connection, but my desktop is hard wired to the router via Ethernet cord.
13. Is this your 1st try at LW, or is this a new problem with an experienced user.?
No, I've used LW for several years.
14. Do you see a brick wall in front of the blue world icon at the bottom of LW's interface ?
Yes, rather I disable all firewalls or not.
15. Have you given full permissions for LimeWire to pass through your Firewall?
Yes.
16. XP users, Please state XP firewall on or off.?
On, but opened ports, and created exception for the program.
17. In Start & remove Programs, Is this update Installed, "Security Update for Windows XP (KB931261)" ?
If Windows Updates are not seen, Tick the box at top of page, (show updates)
Yes.
18. Are you using Manual Port faward in LimeWire OR UPnP ?
You can check HERE, IN LimeWire Go, Tools/options/advanced/firewall Config
UPnP, but I have tried both.
Hope that helps you solve my problem.
Thanks