1. OS version? (eg: Windows 98)
2. What firewalls you have?
3. How much ram?
4. Hard Disk space available?
5. Connection type? (eg: dialup, broadband, cable, etc.)
6. Modem & router brand name & model numbers?
7. Where are you trying to connect from (house, appartment complex, school, student accomodation, work, etc.)?
8. What version of LimeWire (LW) & Java do you have? (Go to LW's menu Help>About LW...) Will show both LW & Java version.
9. Who is your ISP (Internet Service Provider)?
10. Do this simple test for us. Using your browser go here: http://www3.limewire.com:6346/ The page should say 'Your test worked!'. What happens when you go there?
11. Are you sharing the connection with other computers or p2p sharing programs? If yes, please give details of set up.
12. Is this a your 1st try at LW or is this a new problem with an experienced user.
13. Do you see a brick wall in front of the blue world icon at the bottom of LW's interface? _ click here to see Sample image
14. For those using a modem/router, how is your modem/router set up...are you port forwarding or is UPnP enabled?
15. What security programs are you using (antivirus etc)? Some people might not be aware that their security suite includes a firewall
16. What country are you living in? Sometimes there are ISPs with the same name in more than one country (eg Clearwire in the USA & also in Ireland).

1. Windows Vista Home Premium - Fully updated
2. ZoneAlarm Free Version 7.1.078.000
3. 1GB RAM
4. 40GB approx. Free space
5. Virgin Media 4MBPS Broadband
6. Virgin Media Cable Modem - E08C007
7. Home
8. Limewire v4.14.10 Java V1.6.0_03
9. Virgin Media
10. The page says 'Your test worked!'
11. No.
12. Worked on old desktop computer (Windows SP2) however never worked on this new laptop.
13. Yes
14. UNPN (not actually sure about this one, I'm pretty sure there's no port forwarding going on though...?)
15. Nothing other than ZoneAlarm
16. England, UK.

Hi,
I recently got a new laptop, an EI-systems 3115, and Limewire does not connect at all. However if I move back over to my desktop (WXP SP2) I can connect and download perfectly fine.

The symptoms of my problem are described on this page: User Cant Connect - LimeWire

However where it lists the following symptom " LimeWire tries to connect to hosts on the Gnutella network, but it cannot achieve a connection with any of them." this is not the case for me, as the connections tab is empty....?

However I do see the world behind a firewall, and it does stay at "one bar indefinitely".

I have tried to run LimeWire in Window XP compatibility mode however I get the same results, and a re-install did nothing.

Any help would be greatly appreciated .