I am perplexed..., I tried every suggestion that had been posted. so, I uninstalled and reinstalled 2X's, i uninstalled Java JRE and installed an earlier version..., nothing. I uninstalled LWPRO and reinstalled it., (everytime i uninstall & reinstall, i always reboot my computer). So, I uninstall the earlier version of JAVA JRE and installed an updated version JAVA JRE. Still no connection, disconnect Firewall, nothing. I have a feeling this is a scam. I am suppose to get 6 months of tech support, but when i wrote to tech support to tell them the problem a few weeks ago, i got no reply back.
I am fed up with LMPRO, so, I uninstalled it and don't want to bother ever again.
I am sorry that i wasted my money on this.