kill the program that opens up when you connect the player, then go to My Computer and double click on it and it should open up like its an external HDD (hard drive)...then open up your downloads folder and drag files out of it over to the player (i.e. you will have 2 windows open at the same time so use drag and drop)...the location of your downloads will be given in LW via tools>options>saving (or somesuch..I no longer use LW so my memory is a bit foggy on that subject)

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So Long and Thanks for All the Files
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Beware of the big 3 insurance companies in Texas! Read your policies carefully (maybe you'll need a lawyer) Allstate, Farmers & State Farm are overextended and their 'coverage' is worthless...a true waste of your money Read This